Is this product only suitable for installation into glass?
No. The design is popular for installation into wooden doors as well as glass and acrylic panels.
 
Is this product suitable for single and multiple glazing?
The product is particularly recommended for single/multiple glazing.
 
Can this product be installed into existing toughened/double/triple glazing?
For existing toughened/double/triple glazing, a new glass panel will be required.
 
What is the size of the hole to be cut into the glass panel for fitting?
Ask a glazier to cut a hole of 223mm (8 3/4”) diameter in the position required. We recommend the bottom of the hole is approximately level with your pet’s stomach.
 
Is this product suitable for large cats and small dogs?
No, but the Cat Mate Large Glass Fitting Cat Flap (357W) is suitable for large cats and small dogs. This is available to purchase through our website.
 
Is this product draught- and weatherproof?
The product has a draught- and weatherproof fully brush-sealed flap with magnetic closure.
 
What is the size of the opening the cat goes through?
Approximately 145mm x 145mm (5 6/8” x 5 6/8”).
 
Are spare parts available?
Yes. Spare parts, such as a replacement flap (Part No. 935) and locks (Part No. M309TP1), are available on our website.