General FAQs

Your most common questions, answered!


We currently deliver across the UK and USA. We’ll soon be delivering across Europe too - stay tuned for updates!

It depends on where you are, however most of our orders are shipped the next working day after your purchase has been processed. Delivery details will be provided in your confirmation email, but you can check out our delivery information here.

We use most major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.


We always aim to make sure our customers love our products, but if you do need to return an order for any reason, we’re happy to help. Just email us directly and we’ll take you through the process. Find out more about our returns process here.

Not right now, but don't despair! We're working on this exciting feature at the moment so you'll be able to get your hands on personalized products soon.


Not to worry, simply get in touch with us using our contact form and we’ll be happy to help!