How do I move the lock?
The product comes complete with a tamper-proof lock. Simply press and hold down on the centre of the lock to move left and right to lock and unlock.


What thickness of panel is this product suitable for?
The product is self-lining up to 50mm.


Which wall liners are compatible with this cat flap?
The compatible wall liner is Part Ref: 303W, available to order on our website.


The wall liners are white, can they be painted?
With the use of a plastic primer, Cat Mate Wall Liners can be painted.


Is the product draught- and weatherproof?
The product is supplied with a draught- and weatherproof fully brush-sealed flap with magnetic closure.


What is the size of the opening the cat goes through?
Approximately 145mm x 145mm (14.5×14.5cm or 5.7×5.7’’).


Are spare parts available?
Yes. Spare parts, such as a replacement flap (Part No. 934) and lock, are available on our website.