Can these cartridges be used in any Pet Mate Fountain?
Can they be recycled?
They can be recycled as per your local council’s guidelines or returned to
Closer Pets for recycling.
How often should I change the cartridge?
We recommend once a month or more frequently if used by multiple pets.
How often should I change the water?
Our recommendation is every 2-3 days.
Is this product made from BPA-free plastic?
The cartridges are made from BPA-free plastic.
Where can I buy new cartridges?
You can purchase these direct from our website.
What should I do if I am seeing a build-up of pink residue?
Please see our guidance on pink residue build-up here.